Refund policy
🔁 Exchange Policy (Easy & Hassle-Free – 30 Days)
Your comfort matters to us — no stress, no complications.
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You can request an exchange within 30 days of receiving your order.
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If the size doesn’t fit or you're not fully satisfied, we’ll gladly assist you with an exchange.
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Simply contact us, and our team will guide you through a quick and smooth process.
Requirements:
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Item must be unused and in good condition
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Original packaging must be included
↩️ Return & Refund Policy (Simple & Fair – 7 Days)
Your satisfaction comes first.
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You can request a return within 7 days of receiving your order.
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Once approved, return the item and your refund will be processed promptly.
Requirements:
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Item must be unused and in original condition
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Original packaging must be included
🚚 Exchange / Return Shipping
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If the correct item and size were delivered, customer will bear the delivery charges for exchange/return.
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If we made a mistake (wrong item or size), we will cover all delivery costs.
📩 How to Request Exchange or Return
To initiate a request:
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Take a clear picture of the item received
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Send it along with your order number to:
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📧 Email: kikx.uae@gmail.com
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📱 WhatsApp: +971 54 470 4718
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Mention the item and size you want (for exchange)
Our support team will respond and guide you through the next steps.
💬 Need Help?
For any questions or assistance, feel free to contact us anytime.
We’re here to make your experience smooth, reliable, and premium.